A2P messaging is a
term for SMS messaging that is sent from a software application to a user
device feed. In other words, businesses often use A2P messaging to send
messages from central databases for customer outreach or customer relationship
processes to individual phone numbers attached to user smartphones.
A2P messaging is also known as
application-to-person messaging, application-to-person SMS messaging,
application-to-person SMS, A2P SMS messaging or A2P SMS.
A2P messaging is commonly used for many key
business practices such as multifactor authentication, as well as routine
updates and notifications related to products and services. However, in the
context of A2P messaging, intent can become difficult to assess. Companies
might start out offering informative notifications, but then ask users to
confirm something, or send a return text to buy into some program or service.
However, in general many types of A2P are one-way communications and do not allow
an individual user response. The opposite of A2P messaging, P2A messaging,
allows for individual smartphone holders to message an enterprise directly.
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