Business Relationship Manager (BRM)

A business relationship manager (BRM) is the IT liaison for each department in an organization. A BRM understands all business processes and provides technology guidance to ensure maximum return on investment (ROI) for IT business strategy requirements. A key BRM role is reducing business and IT barriers.

BRM responsibilities include:

• Aligns different business and IT strategies for enhanced productivity
• Defines key strategies for the IT delivery model of an organization
• Works to communicate and understand concerns related to IT alignment across departments
• Works with architects to understand new technology trends and forecast future IT infrastructure requirements
• Works with project managers to provide business, project and IT improvement data to stakeholders
• Works with financial leadership on annual IT budgets and forecasts
• Helps evaluate IT project objectives and analyzes new business initiatives